Getting Paid
The terms that stop it happening, the invoice that can actually be paid, and six messages to send in order when it happens anyway.
Six documents to send, written out in full, plus the exclusion lines that stop the arguments and terms in three lengths.
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The problem
Most small businesses have one quote format, invented early, that works until a job is big enough to be approved by somebody who never met them, or until the scope changes halfway through. The two documents that prevent the expensive outcomes, the exclusion list and the change order, are the two almost nobody writes: the first feels negative and the second feels like an argument.
Contents
How it works
From the group in Part 8 that matches your work. That is the version most people will send for the rest of the year, and it is fifteen minutes of setting up.
If it states a rate per month and not the yearly equivalent, Part 9 explains what it is actually worth and gives you the one clause that fixes it.
A change written down on site, in front of the customer, is agreed. The same change remembered at the end of the job is a disagreement, and that is the whole difference.
Outcomes
Fit
Anybody who has to send a customer a price in writing, and especially anybody who has just lost money on a job because something they assumed was excluded was never written down.
Specifics
Questions
The free sheet is the seven things a quote has to say, which you hold up against your own writing. This is the writing: six complete documents, the exclusion lines, and the terms. If you only ever send one kind of quote, the pack says plainly that Part 2 and the exclusion library are most of its value to you.
No, and the pack says so on its own masthead. The terms language is general and original and is a starting point, not a document reviewed for your trade and your province. EmpireSheets is not a law firm. The one place it states law, section 4 of the Interest Act, links the section so you can read it yourself, and it is four lines long.
If a written contract states interest at a rate for a period shorter than a year, a month for instance, and does not also state the equivalent yearly rate, no more than five per cent a year is recoverable, mortgages on real property excepted. So the common line about two per cent a month, written on its own, is worth a fraction of what its author intended. The fix is one clause, and the pack works out both possible yearly equivalents for you.
They are a PDF and a web page. The web page is the working copy: you copy a template out of it into whatever you already write in, which is usually email, Word or the invoicing tool you use, rather than being handed a file that only opens in one program.
Yes, if you use them all, which is why the pack tells you to use three or four and never to write one you would not enforce. An exclusion waived the first time it comes up has taught the customer to ignore the entire section.
Reviews
No reviews yet, and we will not invent any. What you can rely on instead: you get the files listed on this page, they are yours to keep, and updates are free. If anything is wrong with them you get your money back.
Next
The terms that stop it happening, the invoice that can actually be paid, and six messages to send in order when it happens anyway.
The floor below which work costs you money, what moves a price above it, and the arithmetic of a rise that shows you can lose two clients in ten and still be ahead.